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Strategic Account Manager, Team Lead

Company Overview

Marketing Evolution has been recognized by Forrester as the industry leader in marketing optimization, due to our big-data, person-centric, decision-making SaaS platform. This platform enables our customers to analyze the impact of their media, message and marketing mix while in-flight, and to optimize while in-flight, thereby driving demonstrably improved campaign performance. Our customers – including many Fortune 500 brands – choose Marketing Evolution because they recognize the value of moving beyond the aggregated and backward-looking limitations of marketing mix and attribution models. Due to very fast growth, we are hiring at all levels; but know that our preference is always to promote from within. 

Position Overview

The Account Manager manages a book of business comprised of enterprise customers.  This individual is ultimately responsible for the overall account health (NPS), renewal, revenue upside and QBR strategic vision of assigned customers.  The Account Manager will work closely with the production team, organized into a “pods”, to manage and service customers.  Marketing Evolution's SaaS platform, big data, media and fact-based decision-making delivers continued value for our customers measured in ROI.


  • Lead strategic vision and growth for enterprise accounts, becoming essentially an Account CEO.
  • Drive adoption and usage of Marketing Evolution's software.
  • Execute 100% contract renewals.
  • Deliver revenue growth through upsell and cross sell into existing accounts.
  • Expand account footprint in customers' individual divisions, brand and countries.
  • Manage a book of business maintaining a strong grasp of account health, risk and growth opportunity.
  • Strive for 100% Net Promoters (NPS).
  • Build collaborative relationships with clients of all levels.
  • Develop senior relationships within our customers' organization.
  • Develop customers into references, case studies and public speaking resources.
  • Encourage open, ongoing internal communication.
  • Provide appropriate management updates and solicit feedback and direction when appropriate.


  • Bachelor’s degree required.
  • Minimum 10 years of account management experience.
  • Minimum 5 years in a marketing environment in an account, project or marketing manager role.
  • Proficiency in, MS Word, PowerPoint, Excel and Outlook required.
  • Travel, mostly local (25%), required.
  • Must have a SaaS background as well as experience in MarTech, AdTech, and Media; start-up experience a big plus.
  • Experience in Media Measurement, Multi-touch Attribution (MTA), and Data Management Platform (DMP) a strong plus.
  • View strategic goals in a broader business context.
  • Have deep knowledge and experience with multi-channel marketing.
  • Have closed and renewed contracts $500K+.
  • Exhibit leadership skills, collaborating effectively to generate measurable results.
  • Must be a self-starter who works well in a fast-paced, team-oriented environment.
  • Interact with people at all levels of an organization effectively, fostering strong cross-functional teamwork and results.
  • Think strategically.
  • Possess exceptional oral and written communication skills, presentation skills and client relationship-building skills.
  • Deliver creative solutions and the ability to align team members behind creative solutions.
  • Adapt to change with the ability deftly pivot when needed.
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